Delete your Attendly Card account
Attendly Card is the member app for iOS and Android. You sign in to it with your phone number — there is no password. This page explains what deleting your account does, and how to do it.
Before you delete
Deleting your account permanently erases your name, phone number, and every other personal detail, and you will never be able to sign in again. The attendance records your church has already recorded are kept, but they are no longer connected to your name or to any other way of identifying you. This cannot be undone.
계정을 삭제하면 이름, 전화번호를 비롯한 모든 개인정보가 영구적으로 삭제되며, 다시는 로그인할 수 없습니다. 교회에 이미 기록된 출석 기록은 보존되지만, 더 이상 이름이나 그 밖의 어떤 개인 식별 정보와도 연결되지 않습니다. 이 작업은 되돌릴 수 없습니다.
How to delete it
In the app
Open Attendly Card, go to Settings, and choose Delete account (계정 삭제). You will be asked to confirm. Once you confirm, it happens immediately.
By email
If you cannot get into the app, ask us instead. Tell us the phone number you sign in with — that is how your account is identified, and it is the only thing we need. Many members have no email address on file, so we will not ask you for one.
Email a deletion requestWe will confirm your request and complete it within 30 days. We may text the number you give us to check the request came from you.
What is deleted
- ›Your name, in English and in Korean, your phone number, your email address, your date of birth, and everything else your church recorded about you personally.
- ›Your photo and any documents attached to your record.
- ›Every way of signing in: the code sent to your phone, your PIN, two-factor codes, passkeys, and any sessions still open on your devices. You are signed out everywhere.
- ›Your QR card and any physical badge linked to it, so neither can be scanned again.
- ›Your push notification registration. Notifications stop.
- ›Anything you wrote — registration form answers, why you signed up for a course, your household and family links, and your contact details.
- ›Notes your church's staff wrote about you.
This covers every church you belong to in Attendly, not only the one you are signed in to. One request removes you from all of them.
What is kept, and why
Your church keeps its own attendance records — the dates it recorded that someone attended, and which courses they were enrolled in. Those records belong to the church, not to us, and a church has to be able to say how many people came to a service last year.
After deletion those records carry no name and no way to identify you. Nobody — not you, not your church, not us — can work out afterwards which records were yours.
Records of any donations you made are also kept, because churches are required to keep financial records. If you gave through your church, ask them about their own retention rules.
If you come back later
You can sign up again with the same phone number, and you will be treated as a completely new member. Your old attendance history does not come back and cannot be reconnected to you — including any course completion it counted towards.
If you help run your church's account
The app will not delete an account that holds church administrator permissions, and will ask you to contact us instead. This is deliberate: the same account signs you in to the web admin for your whole church, and deleting it from a member app would remove that too, with no way to undo it. Write to us from the support page and we will handle it with you.